How to order?
Museum lessons
- Educational classes are held from Monday to Friday from 10:00 a.m. to 4:00 p.m. (the last classes are possible at 2:30 p.m.), after prior appointment.
- Museum lessons can be ordered at: edukacja@tak.torun.pl or by phone at the Department of Education and Historical Events, from Monday to Friday, from 9:00 a.m. to 4:00 p.m. The order of submissions applies. When booking, please provide the selected subject of the class, date, school name, class, number of people in the group, name of the attendant, contact number and invoice details (if issued). The reservation is valid only after receiving an e-mail confirmation from Toruńska Agenda Kulturalna.
- We accept only one class – we do not combine classes. The maximum number of students per lesson is 35. There are 2 attendants per class (additional attendants must purchase an admission ticket).
- The fee for the castle lesson is paid on the day of the lesson directly at the castle cash desk. The cash register issues an invoice.
- Confirmation of participation in the classes should be made no later than one week before their commencement.
- Please be on time for classes – a group 15 minutes late may not be accepted.
- In case of resignation from the ordered lesson, please contact the person conducting the classes as soon as possible.
- The teacher or attendant is obliged to stay with the class throughout the whole stay in the Castle and is responsible for compliance with the rules by the members of the group.
Group tour
- Group tours take place from Monday to Friday from 10:00 a.m. to 4:00 p.m. (last admission at 3:00 p.m.) and on Saturday and Sunday from 10:00 a.m. to 6:00 p.m. (last admission at 5:00 p.m.) .
- Group tours with an external guide or group guardian do not require prior booking.
- The guided tours of the castle must be arranged at least one week in advance. The date can be booked by e-mail at: zamek@tak.torun.pl or by phone from Monday to Friday from 10:00 a.m. to 4:00 p.m. The order of submissions applies. When booking, please provide the following information: date and time of booking, number of people in the group, name and contact number to the organizer, invoice details (if issued). The reservation is valid only after receiving e-mail confirmation from Toruńska Agenda Kulturalna.
- The willingness to hire a guide should be reported when booking the date.
- When visiting the facility with a castle guide, the maximum number of people is 15. There is 1 attendant per 15 people in the group (additional attendants are paid). In the case of groups of over 50 people, it will be necessary to divide it into two smaller groups – this may involve extending the time needed for the visit.
- The fee for the visit is paid directly at the castle ticket office on the day of the visit. The cash register issues an invoice.
- Please be on time for the tour – a group late by 15 minutes may not be accepted.
- In case of resignation from visiting, please contact us by phone as soon as possible.
- The group attendant is obliged to stay with it throughout the whole stay in the Castle area and is responsible for compliance with the regulations by the members of the group.
Tourist offer
- Additional activities from the tourist offer must be booked by e-mail. The order of submissions applies. When booking, please provide the following information: date and time of booking, number of people in the group, name and contact number to the organizer, invoice details (if issued). The reservation is valid only after receiving e-mail confirmation from Toruńska Agenda Kulturalna.
- If the activities on the tourist offer are to supplement the castle lessons or guided tours, please provide this information when booking.
- If the activities on the tourist offer are to supplement the castle lessons or guided tours, please provide this information when booking.
- The fee for the classes is paid directly at the castle ticket office on the day of the tour. The cash register issues an invoice.
- Please be on time for the tour – a group late by 15 minutes may not be accepted.
- In case of resignation from classes, please contact us as soon as possible.
- The group attendant is obliged to stay with it throughout the whole stay in the Castle area and is responsible for compliance with the regulations by the members of the group.
